Interviews

Two college students, who have launched a private and confidential counseling platform for millions of depression and anxiety laden people all across the world

Life is full of tensions, surprises and shock. There is a time when we all feel sad, disheartened and de-motivated. We need someone who can understand us, who can understand our problems, who can understand our thoughts.
In this fast world, emotions keep turning ups and downs, there are moments which are high and low for us. There are few things which we cant discuss with our parents and family or even friends or relatives.
We need someone who can be called as professional, who can counsel us and give us right feedback & directions.
The most important part is confidentiality, we always expect people to keep our secrets a secret. Meet Deepakshi Gulati & Dipika Srivastava. Two young college students who understand the importance of counselling and provides a confidential platform for all sort of discussions related to social stigma, depression, loneliness. They have infact saved many precious lives from going in depression and suicide, they saved many families.
 
www.feelinglone.com a website & a portal started by these two young females is doing wonders and handles thousands of clients every single day. They provide professional counselling to their clients and they have a pool of professional people to handle such counselling.
Lets see what motivated them to do this generous work and explore their entrepreneurship journey.
1. What is the Name of Your Venture?
www.feelinglone.com
The whole world has become so Materialistic that People facing loneliness and depression suffer this alone and due to social stigma, they don’t want to share this with friends and family.
We as Feelinglone, offer real time, online professional Counselings support with our Best in class Audio Video and chat based platform to all of the suffering individuals all across the world.
Our Counsellors and Physiological doctors are spread all across the world and they help to the people ensuring confidentiality and reliability in our one to one counselings sessions where they can privately talk to our counsellors / Psychiatrists doctors with comfort from their private rooms /premises at any times of the day/night.
2.Who is your target Audience?
Our primary audiences are individuals which can be students, working professionals, housewives and even elderly people who are suffering from depression, anxiety, bipolar disorder, eating disorders, obsessive compulsive disorder, and with people who have special needs or people who need psychiatric help.
We also warmly welcome others that may have any kind of mental health issues that are related to depression or anxiety or any of related disorders. In addition to this, we also actively encourage those that live with, or care for someone with depression and/or anxiety to partake in this community in order that they learn more about these health concerns.

3. Where is your venture based (city, state, country) & what are your target areas?

We are based in Gurgaon, Haryana India as our platform is a community driven platform, our volunteers, counsellors and professional doctors are from all across the globe.

  1. What problems does your venture solve? What are your products or services?

We are a startup into Health and Wellness support, Human physiological Management & support where we offer the counselings services to the Anxiety and depression laden people, suffering from loneliness and emptiness in their lives, As they don’t want to share their feelings with family and friends due to social stigma attached and also don’t want to visit personally to Doctor premises due to social barriers, the situation become worse for them on day by day.
We, Feelinglone offer Technology enabled Audio/Video/Text based Support to all individuals / people to enable them to win their confidence back and concur the world once again
We Provide All kind of Counselling services-First level support with help from our Professional Counsellors and second level support is been offered by Clinical Psychologists , with whom they can share their problems and get support /Private and Confidential consultation via our Audio/Video/text based counselling platform , Without anybody else knowing about their this social and personal challenges in life

We provide counselling and mental aid which gives them motivation and support to overcome their problems. For this, we have a panel of doctors including Psychologists, Psychiatrists, Counsellors, Neuro- psychiatrists, Clinical Psychologists and a team of doctors who specialise in rehabilitation. We have doctors who specialise in different fields so that we can provide the best counselling services possible. We have the appointment system through which patients can take appointment and discuss their problems with the doctors directly through chat, audio or video features.
Also, we provide services through the chart rooms on the website. People can come and discuss their daily problems, hassles, agony, anger, disgust and loneliness with our counsellors in the chart-rooms who will help them. Also, patients can ask for advice in career, personal choices and workplace in our chart-rooms from our team of counsellors who will give them the best possible advice.

5. Share the idea or story behind the venture. How did it come to an existence?

Can’t one do a good deed without a cause? Just because one has a good heart doesn’t mean that he has a motive behind everything. Honestly, the proposed plan to build a better and uplifting experience expanded with this website to serve public was expressed by Feelinglone co-founders – Vivek and Dipika.
As a observer of traumas like these and witnessing how devastating they can be; Vivek , Dipika and me wanted to lend hands to as many as we could in the hope of that light at the end of tunnel. We all wanted it to be a widespread service and just lend an ear to the people in distress.

  1. How did you identify your co-founder?

We were working as part of the NGO event and as we all were focusing towards humanity and charitable events, our synergies matched with each other and we decided to form a team where we can serve the people beyond the boundaries of religion, countries, race and faith and we all can serve “One human being”.
7.What expansion plans are you looking for the next 2 years, next 5 years?
We are looking forward to the future with a glimpse of hope through our tinted eyes. Expansions of our staff, launching new services and specialised sectors and hiring professionals who can provide with the utmost and precise advice and help tackle situations are our utmost priority and enhancing customer experience.

  1. Where do you want to see yourself in next 5 years?

We just want to be seen as a recognised platform where people can reach out in times of despise and despair.
We want to provide them with a sense of comfort and authentic service along with conformity of their identity.

  1. Have you raised any funding? Or have any plans for the funding?

Currently, we are a bootstrapped startup and serving the humanity from our own saving. Yes, we want to raise funding to a certain extent where we can expand our services and operations to many more cities , locations and countries and use the full advantage of technology to enable our services to reach all across the globe
10.What were the problems you faced during the starting days and how did you resolve them?
Listening is a hard job to take on, and as Listeners, we voluntarily take it upon ourselves to, on top of our own lives and issues, take on the issues of the Patient and attempt to impart whatever unbiased wisdom we may possess concerning their problems. It is on us to believe in the ability of the Patient to make them better, to take them at their word, give them the benefit of the doubt, and to show them that it is entirely possible for someone to believe in them.
Also, we had terrible times regarding funding because as a startup none was interested to invest in the sheer. We also had difficulties in convincing doctors to join us in this initiative.
But owing to Vivek and his unfathomable faith in our abilities, we overcame all the hardships and have been where we are now.


12. What are your hobbies? What do you do in your non-work time?

We like dancing, reading, travelling and cooking.
We go for a long tour to explore new horizons and new places to not only see the external beauty but also the inner beauty of the human elements .

  1. What’s your favourite food & holiday destination?

Food itself is our Favourite. We like to experiment with new cuisines. It is a great stress reliever.
For us, Home is a perfect holiday destination. It is that one place where we have our level of comfort.

14. Whom do you consider your idol or biggest motivator?

I believe that motivation for us comes from within. The passion and interest drives us to perform better.
We have always been inspired by our dads not because of what he tells us to motivate but the way they do things. They give us their mind and has always guided us towards the right path. They had been the biggest contribution in what we are doing today.

15. What do you feel is the major difference between entrepreneurs and those who work for someone else?

There is a quote “Build Your Own Dream, Otherwise Some Body Else Will Hire You to Help Build Theirs”, so we decided to be an entrepreneur and build our own vision.
The entrepreneurs are the dreamers, who have a vision and they can covert this visions into actionable tasks. As we together had a vision to help and support people and we converted this into an online counselling platform called Feelinglone.com
 

  1. if you had the chance to start your career over again, what would you do differently?

Honestly,we would keep it the same. We wouldn’t like to change anything. Looking back makes us realise that our journey has provided us all the possible opportunities which had made us capable of achieving whatever we have done until now. I think our journey up till now has been very enriching. But we believe that there is a long way to go and much more to achieve.

  1. How has being an entrepreneur affected your family & Social life?

We think that this has consumed a lot of our time and so we are unable to spend much time with our families . But regardless of this,we believe that this has definitely changed us for good. It has made us become more empathetic as a person and despite everything; this has given us an opportunity to help people.

  1. Anything, you would like to say to our readers or upcoming entrepreneurs?

We would like to say just one thing and that is Always Believe in you. Do work that you are passionate about and always be honest to your work.

19. Tell us something about your education & career background

I am pursuing my Bachelor’s in Applied Psychology from Delhi University and Dipika is pursuing her MA degree. We both have worked with few NGO’s. I have interned in clinical psychology with IBHAS Hospital, Kailash Hospital and Absolute Mental Peace and Harmony. Dipika has worked on many counseling assignments in schools.
 

  1. What is your USP which makes it unique & different from other start-ups in similar domains?

We believe that the highlight of our initiative is that we don’t aim at making money rather we genuinely want to help people in distress. This is the reason that we have many services on our platform.

21. Please share complete name, address, phone number, email id & website of Your Business & Contact Person.

Name: Deepakshi Gulati and Dipika Srivastava
Website: www.feelinglone.com
Email id: [email protected]
Facebook page: https://www.facebook.com/feelingloneofficial/
LinkedIn profile: https://www.linkedin.com/company/feelinglone.com
 

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