Well, how easy or difficult is it for the owner to gauge through the fraudulent activities taking place in a firm? As an entrepreneur or the owner, it’s difficult to become a CCTV of all the activities taking place in any organization as the owner is always burdened with many responsibilities.
But we do have a savior at hand. NIDAAN is a We are a service provider company in the field of Investigation & Risk Management Services. They are pretty well known in the market, so much so that almost all major industrialists of the country avail their services at hand and their clientage isn’t restricted to one field. It is as vast as Banking, Telecom, Pharma, FMCG, SMCG, Insurance, BPO, KPO, Software Companies etc. Getting your child married leaves you with loads of unanswerable thoughts hovering over your mind. But if you leave it in hands of NIDAAN India; within a week they will provide you with 100% credible and confirmed foundation profile on the boy or the girl.
So, this is the level of trust which they have grasped in a span of 14 years. How about glancing through the pages of their success story? Team Inventiva feels obliged on throwing light on their success module.
What is the Name of Your Venture? Any specific reason for this name?
My company was founded by me in 2005 and at the time the word NIDAAN immediately popped up my mind as our focus was towards resolving issues and queries of clients with the help of collecting concrete evidences. Hence, I chose this name and the firm was launched on 21st of March 2017.
Who is your target Audience/clients?
p align=”justify”>We are a service provider company in the field of Investigation & Risk Management Services. Almost each and every industry is availing the services from us. All major giants and industrialists are our target Audience/clients; such as, Banking, Telecom, Pharma, FMCG, SMCG, Insurance, BPO, KPO, Software Companies etc.
Where your venture is based (city, state, country) out of and what are your geographical target areas?
Our venture/company is based out at Jamshedpur, Jharkhand in India. And, we are delivering our services PAN India. That means we are welcoming clients/customers from each & every parts of India.
What pain points does your venture cater to? What are your product offerings?
NIDAAN Intelligence Services (I) Private Limited is one such company that works on detecting fraudulent activities taking place with regards to business or individuals. We are service providers who are delivering complete set of Investigation & Risk Management Services PAN India.
Our Services are as follows: –
- Background Verification Services
- Insurance Claim Investigation Services
- Fraud Investigation Services
- Skip Tracing Services
- Mystery Shopping Services
- Documents Collection & Verification Services
- Surveillance & Counter Surveillance Services
- Tele Underwriting Services
- And, other Investigation & Risk Management Services
Share the idea or story behind the venture. How did it come to an existence? What motivated you to start your own venture?
I hate fraudsters and as per my opinion “My Country should be Fraudsterless”. And, I love the job of Police, CBI, CID, Defense etc. So,this is how the idea popped in my mind to start my venture NIDAAN. So, I started planning to launch my own venture and after completion of planning; I launched NIDAAN on 1st of January 2005.
p align=”justify”>I never like restricted life and believe in own. So, it motivated me to start my own venture. Then, after moving up ladder & growing day by day…………………….
Who are your biggest competitors and how do you differentiate yourself from them?
I do not believe in competition, I believe in cooperation & coordination. Nature has given plus and minus to everyone, everyone has something unique and something different from others.
Me and my team always believe in ourselves and always try to give 200%. And, our results always satisfy the clients. So, we proudly spent 14 years in the industry with good track records.
How did you identify your co-founder? Tell us something about your co-founder/s
I didn’t have any co-founder at the time of start-up. I started the venture myself only. When the venture was converted into Partnership Firm in 2012; then Mrs. Ambika Singh came in as face of a co-founder. And, now she acts as a Director in the venture after incorporation as a Private Limited.
How did you hire your first few team members? What skills do you want in your employees/team?
I gave advertisement in the newspaper and contacted to some manpower consultant to hire team members. Initially I hired 4-5 team members for my venture in one shot. When I hired members for my venture for the first time; I kept in mind that my team members should possess the capacity like; Thinking Power for extra efforts to succeed the venture, sharp minded, patient, honest with venture etc.
What expansion plans are you looking for the next 2 years, next 5 years?
In next 2 years; we are planning to open many branches in India. Like that in the New Year we are going to open branch in Delhi-NCR as well as in Mumbai, Maharashtra. And in next 5 years; we expect our branches in entire Top Cities of India. Also we see our venture as one of the Top Most Company in Investigation & Risk Management Industry.
We are also into launching of our new services in the new year like; Hospital Visit & Audit Services, OPD Treatment Record Verification Services, Independent Medical Examination Services etc.
Where do you want to see yourself in next 10 years?
We are growing day by day, and in next 10 years; we see ourselves in the No. 1 in the Investigation & Risk Management Industry. And, we are also planning to launch “Third Party Administration (TPA)” for the Insurance Industry. So, at the end of 10 years; we are planning to be one of the Multi National Company in our industry along with “Third Party Administration (TPA)”.
What are your goals for years to come?
In the next 1-3 months; we are going to launch a branch in Delhi-NCR and Mumbai, Maharashtra. Post that, next 9 month will be very busy; because we have to launch some new services; which we have already discussed previously. After that; we will also launch some new branches and will also recruit some new team members so that we can serve our clients in a better manner.
Also we have to organize monthly meeting with my team members for their development and also planning to organize “Award Night” on Quarterly Basis that will help boost up our employee to give their best efforts to our venture.
Have you risen any funding? Or have any plans for the funding?
Yes, I am looking for the good investors in coming future.
What were the problems you faced during the starting days and how did you resolve them?
Each & everyone faces lot of issues and problems during the start-up stage of venture. I also faced many problems during the start-up; because I belong from middle class family. But, only on the presence of mind and support of available team members; I was able to resolve all issues.
What have been the most challenging parts of your journey till now? How did you overcome those challenges?
Lots of challenges have been face by me till date. Most challenging part for any venture is to “Be Trustful, Honest and Hold Good Track Record in the Market”. We have maintained it with the help of my expert team. With God’s grace, always I have been getting nice support from my life partner, which has helped me overcome those challenges.
Are you married, single or in a relationship?
What are your hobbies? What do you do in your non-work time?
My hobbies are Listening to Music & Playing Cricket. I enjoy it during non-work time.
What’s your favorite food & holiday destination?
I love simple homemade foods; made by my spouse only. My favorite holiday destinations are Goa, Ooty, Nainital, Hongkong, Singapore etc.
Whom do you consider your idol or biggest motivator?
My parents and wife have always been my biggest motivator and idols in life.
What do you feel is the major difference between entrepreneurs and those who work for someone else?
p align=”justify”>Entrepreneurs are boss of themselves but it also involves high risk & pressure than those who work for someone else. Entrepreneurs are responsible for each and everything happening in his/her venture; so has to be cautious & alert all the time.
If you had the chance to start your career over again, what would you do differently?
Never have imagined anything other than NIDAAN. But, if I would have got a second chance I would have become a Trainer. Because, I believe that as much as you strive to impart knowledge, the more you will gain.
How being an entrepreneur has affected your family & Social life?
As I have previously mentioned, Entrepreneurs are Boss to themselves, So, I can manage the time according to my schedule and spent time with Family & Friends. I have my own freedom to take out time for my family from my busy schedule.
Anything, you would like to say to our readers or upcoming entrepreneurs?
I would like to say only one thing that is; see dreams, work hard for those dreams & one day you will live & enjoy those dreams.
Tell us something about your education & family background.
I am a Bachelor in Science with Mathematics Honors from Ranchi University and MBA in Marketing from Sikkim Manipal University. My family along with spouse is very supportive to me and I am growing pretty successful with my venture.
I have attended many investigation training program and seminars related to investigation & risk management and have also been awarded many times.
What do you think is the biggest threat to the success of small businesses & Start-ups today?
I feel biggest threat is your own fear. If you believe you can do it, than you will definitely do it.
Do you consider yourself successful and by what means do you measure success?
p align=”justify”>Success……..For me its huge word. There is a long way to go. I will consider myself successful the day when I will fulfill my company’s vision of eradicating deceitful activities practiced in the Investigation & Risk Management Industry Worldwide.
Please share complete name, address, phone number, email id & website of Your Business & Contact Person
NIDAAN Intelligence Services (I) Private Limited
1st Floor, B C Dey Complex, D-Road, Kagal Nagar,
Near Super Market, Sonari, Jamshedpur, 831011,
Contact No.: +91-9234466631
Email Id: [email protected]