For any startup that harbors long haul desire, enduring the principal year of activities and turning out sound is the key. The main year carries with it self-questions, human asset challenges, issues with fellow benefactors if there are various accomplices, monetary crunches, and market difficulties. Holding over these challenges and making due to recount the story by making it to the second year takes guts and steadiness, and just a couple are honored with it. Today we convey to you Freshdesk. The authors began the endeavor as Freshdesk in 2010 however rebranded it to Freshworks in June 2017 with the end goal of extending the item to cover a heap of administrations. Its rotate into offering a suite of administrations with individual items helped Freshworks intensify its emphasis on its different portfolio administrations while including a few new ones.
Freshworks, which started life as Freshdesk in October 2010, has endure the cycles of web based business blast and bust, and stands tall as the endgame for each product as-an administration (SaaS) startup in India. The homegrown client commitment programming producer offers a suite of items, including Freshchat, Freshcaller, Freshmarketer and Freshteam, intended to support advertisers, HR and bolster experts connect with clients. Eight years after he began, Freshworks obliges in excess of 150,000 organizations, including huge names like Honda, Cisco, Toshiba, Bridgestone, University of Pennsylvania, and Hugo Boss, alongside little and medium organizations over the world.
“Freshdesk, (cloud-based client support software) was the item which we had begun with our lead. Be that as it may, when we took the multi-item course, we realized the time had come to rebrand,” says Founder and CEO Mathrubootham, 43. In doing as such, Freshworks has turned into the umbrella brand for all SaaS results of the organization, to be specific Freshdesk, Freshsales, Freshservice, Freshmarketer, Freshcaller and Freshchat. “We are now in private beta and hosted on Engine Yard. We are sending invites to small groups at a time to beta test Freshdesk and plan to open up the public beta in the coming weeks,” says Mathrubootham.