Top 10 Best Computer Retailers Companies In India In 2023
Top 10 Best Computer Retailers Companies In India In 2023
INTRODUCTION
India is home to a growing number of computer retailers in 2023. These companies provide a range of products and services, such as laptops, desktops, printers, software, and accessories. Many of these businesses are online stores that offer competitive prices and delivery options.
Other retailers operate physical stores where customers can get help from knowledgeable staff and view the products in person. Major retailers include Flipkart, Amazon, Croma, Reliance Digital, Sangeetha Mobiles, and many more. Customers are able to purchase everything from basic desktop computers to high-end gaming systems.
These retailers also provide installation and technical support for their products. For most people, it is easier and more convenient to shop at a retailer than to buy from individual vendors. This allows customers to get a better understanding of the product before making a decision.
Additionally, retailers often offer discounts or promotions to make their products more affordable. In summary, the variety of computer retailers in India has grown significantly over the past few years, providing customers with greater choice, convenience, and value for their money.
IMPORTANCE
Computer retailers in India are expected to experience immense growth in the coming years as the country’s economy continues to expand, and digital transformation accelerates.
By 2023, the Indian computer retailers market is estimated to reach a revenue of over US$ 48 billion, registering a CAGR of 10.6%. This growth can be attributed to an increase in demand for personal computers and laptops, a growing consumer base, increased purchasing power, and rapid adoption of e-commerce platforms.
The demand for personal computers has been rising steadily due to an increasing number of businesses setting up operations in India. Additionally, the advent of cloud computing and mobile applications has led to an increase in demand for PCs.
Further, the development of advanced technologies such as artificial intelligence, the Internet of Things (IoT), and Big Data is also expected to propel the growth of the retail computer industry in India.
The growth of the Indian e-commerce sector has also contributed to the increased popularity of computer retailers in India. With the emergence of online stores, customers now have access to broader product varieties at more competitive prices. This has resulted in a shift in consumer preferences from offline to online purchases, thus positively influencing the growth of the computer retail industry in India.
Moreover, with the advances in technology, new products are being launched frequently in the market, which further increases the demand for computer retailers in India.
For instance, gaming PCs and the latest laptops that come with powerful hardware and software capabilities are becoming increasingly popular among younger generations. Thus, computer retailers in India are expected to benefit from these trends in the future.
In conclusion, computer retailers in India are expected to overgrow over the next few years. The factors driving this growth include an expanding economy, increased purchasing power, rapid adoption of e-commerce platforms, and technological advancements.
Furthermore, increased competition and convenience of online shopping are also expected to add to the growth of the computer retail industry in India.
Here are the top 10 best computer retailers companies in India in 2023
Amazon India – Amazon India is a subsidiary of Amazon.com, an American multinational technology company based in Seattle, Washington. It is aimed at providing customers with a wide selection of products at competitive prices, backed by reliable and convenient delivery services.
Amazon India currently operates retail websites in India and provides services such as Amazon Prime, Kindle E-readers, Amazon Pay, AWS, Alexa Skills, Amazon Video, Amazon Music, Audible, Goodreads, and Amazon Go.
In addition to its retail business, Amazon India also offers a wide range of services that include logistics, enterprise services, digital payments, content creator services, cloud computing, artificial intelligence, machine learning, data storage, and app development.
Amazon India has proliferated since its inception in 2012, becoming one of the leading e-commerce companies in the country. As of May 2021, Amazon India has over 6 million total active sellers and has established itself as the leading e-commerce player in every major city across India.
The company also plans to open larger fulfilment centres to reduce delivery times for customers. The company is committed to providing excellent customer service and continually strives to improve the customer experience.
Flipkart – Flipkart is an Indian e-commerce company that was founded by Sachin Bansal and Binny Bansal in 2007. It is headquartered in Bengaluru, India, and is one of the most popular online shopping sites in India.
Flipkart offers a wide variety of products ranging from electronics and appliances to clothing, toys, books, sports goods and groceries. The company also provides services such as cash on delivery, free home delivery, a return/exchange policy, special discounts and promotions throughout the year.
Flipkart is proud to be the largest online retailer in India and has been actively working towards keeping up with technological advancements and customer needs. Flipkart has achieved remarkable success since its inception, and today it is trusted by over 100 million customers across the country.
Flipkart has also launched its own mobile application, which allows customers to shop anytime, anywhere. Flipkart promises to offer quality products at affordable prices and provide excellent customer service. By providing great service and offering innovative features, Flipkart ensures that its customers have a great shopping experience.
Tata CLiQ – Tata CLiQ is an e-commerce online shopping portal owned by the Tata Group. It was launched in May 2016 and since then has become one of the most popular e-commerce websites in India.
The company offers a wide range of products, from apparel and electronics to accessories and home décor. With its user-friendly interface and appealing pricing, Tata CLiQ has quickly become one of the leading e-commerce sites in India.
The company offers multiple payment options for its customers, including credit/debit cards, net banking, mobile wallets, cash on delivery and more. Customers can also avail of special discounts and offers. The company also provides a convenient return and exchange policy.
Tata CLiQ is also known for providing exceptional customer service. It has a dedicated team of customer support representatives who are available 24 hours a day, seven days a week. These friendly representatives are always ready to help and address any queries or doubts that customers may have.
In conclusion, Tata CLiQ is a trustworthy and reliable e-commerce platform that offers an extensive range of products at competitive prices. It offers multiple payment options, exclusive discounts and deals, and excellent customer service. All these make it an ideal choice for online shopping.
Croma Retail – Croma Retail Company is one of India’s leading digital retail companies. Founded in 2006, Croma has been instrumental in transforming the Indian consumer electronics retail industry by bringing a unique shopping experience to its customers.
With a network of over 100+ stores spread across 38 cities in India, Croma provides customers with a wide selection of products from renowned global and national brands. Their product range includes mobile phones, laptops, televisions, cameras, home appliances, gaming consoles, kitchens, audio, and many more.
Croma has an online store as well as physical stores, making it convenient for customers to shop at any time. They offer various deals and discounts on different products throughout the year.
In-store services such as installation, repair, and exchange are also available. Customer service is at the heart of their operations, and they strive to provide excellent customer support, including complaint resolution and after-sales services.
In addition to their retail stores, they also have a Croma Café, where customers can enjoy a relaxing atmosphere while shopping. The café serves hot beverages, snacks, and desserts, which are sourced from local vendors. Croma also launched an app in 2018, allowing customers to place orders from the comfort of their own homes.
Croma is committed to providing its customers with a great experience. They focus on creating a hassle-free shopping environment by offering superior products, competitive prices, unmatched customer service, and a pleasant ambience. All these factors combine to create an unforgettable shopping experience for their customers.
Vijay Sales – Vijay Sales is a prominent electronics retail chain in India, known for its wide range of products and customer-centric approach. With over 100 stores across various cities in India, Vijay Sales has established itself as a trusted destination for consumers seeking electronic gadgets and appliances.
The company was founded in 1967 by Mr Nanu Gupta and Mr Vijay Gupta, with its first store in Mahim, Mumbai. Over the years, Vijay Sales have grown and expanded its presence, offering a diverse selection of products that include smartphones, laptops, televisions, home appliances, cameras, audio systems, and more. The company has partnerships with leading brands in the industry, ensuring a wide range of choices for customers.
Vijay Sales emphasizes customer satisfaction and aims to provide a seamless shopping experience. The knowledgeable staff at their stores assists customers in making informed decisions based on their requirements and preferences. They provide after-sales support, including warranty services and product repairs, to ensure customer satisfaction even after the purchase.
In addition to its physical stores, Vijay Sales also has an online presence, allowing customers to browse and purchase products conveniently from their website. They frequently offer attractive deals, discounts, and promotions to make electronics more affordable for their customers.
Vijay Sales has received several accolades and recognition for its contribution to the retail industry in India. They have been recognized for their outstanding customer service, product range, and business ethics.
Overall, Vijay Sales has established itself as a reliable and customer-focused electronics retailer in India. With their extensive product range, competitive pricing, and commitment to customer satisfaction, they continue to be a preferred choice for consumers seeking electronic products across the country.
Dell Exclusive Stores – Dell Exclusive Stores are dedicated retail outlets that offer a wide range of Dell products, including laptops, desktops, monitors, accessories, and more. Dell authorizes these stores and provides customers with a comprehensive shopping experience for Dell products.
Dell, a renowned multinational technology company, is known for its high-quality computers and innovative solutions. Dell Exclusive Stores serve as a one-stop destination for customers who prefer a hands-on experience before purchasing Dell products. These stores showcase the latest models and configurations, allowing customers to explore and compare different options in person.
The Dell Exclusive Stores provide a personalized and interactive environment where customers can seek guidance from knowledgeable staff. The store representatives are well-trained to provide information about Dell’s product lineup, specifications, and features. They assist customers in finding the right product that meets their specific needs and preferences.
In addition to sales, Dell Exclusive Stores often provide after-sales support, including warranty services and technical assistance. Customers can rely on these stores for any queries or concerns regarding their Dell products, ensuring a smooth and satisfactory ownership experience.
Dell Exclusive Stores are strategically located in major cities and shopping hubs across India, making them easily accessible to customers. These stores maintain a professional and inviting ambience, enhancing the overall shopping experience.
By establishing Dell Exclusive Stores, Dell aims to strengthen its brand presence and foster direct engagement with customers. These stores contribute to building a stronger relationship between Dell and its customers, instilling trust and confidence in the brand.
Overall, Dell Exclusive Stores play a significant role in providing customers with a dedicated retail experience for Dell products. With their focus on personalized service, knowledgeable staff, and access to the latest Dell technologies, these stores cater to the needs of consumers who value hands-on product exploration and assistance before making a purchase decision.
Acer Mall – Acer Mall is a chain of retail stores in India that exclusively deals with Acer products. Acer is a renowned global brand that specializes in manufacturing computers, laptops, monitors, tablets, and other technology products. With Acer Mall, the brand aims to provide a dedicated shopping experience to customers looking for Acer devices and accessories.
Acer Mall stores are strategically located across India, making it convenient for customers to access their products and services. These stores are designed to showcase the latest Acer products and provide a hands-on experience for potential buyers. Customers can explore a wide range of Acer laptops, desktops, gaming devices, monitors, and other peripherals.
One of the key advantages of shopping at Acer Mall is the assurance of genuine Acer products. Since it is an exclusive retail chain, customers can trust that the products they purchase are authentic and backed by Acer’s warranty and customer support. The staff at Acer Mall stores are trained to provide detailed information about the products, help customers make informed decisions, and assist with any technical queries.
Acer Mall aims to create a customer-centric environment by offering competitive prices, attractive promotions, and financing options. Additionally, the stores often organize product demonstrations, workshops, and events to engage with customers and showcase the capabilities of Acer devices.
In conclusion, Acer Mall is a specialized retail chain that offers a comprehensive range of Acer products in India. With its dedicated stores, genuine products, knowledgeable staff, and customer-centric approach, Acer Mall strives to provide an enhanced shopping experience for customers seeking Acer devices and accessories.
Reliance Digital – Reliance Digital is a technology company owned by the Reliance Group of India. Founded in 2008, it is one of the leading names in electronics retail in India.
It has more than 1,500 stores and service centres spread across India, offering a wide range of products from consumer electronic items to laptops and mobile phones. The company also provides after-sales services such as installation, repair and maintenance of the products.
Reliance Digital stores are equipped with experienced personnel who can advise customers on their purchase decisions. The company offers competitive prices and exclusive deals that attract customers. It aims to provide its customers with an excellent shopping experience.
Reliance Digital also has an online store where customers can shop for their desired products. This online platform offers a host of convenient payment options, fast delivery and easy returns. The website also provides customers with detailed product information, which helps them make informed purchase decisions.
The company is committed to providing its customers with quality products and services. Its customer service team works hard to ensure customer satisfaction. Reliance Digital provides a comprehensive warranty on all its products. It also offers extended warranties for certain products.
Reliance Digital is dedicated to the growth and development of the Indian electronics industry. It constantly strives to create innovative products and services that meet the latest international standards.
The company also focuses on providing its customers with the best prices and value for money. Reliance Digital continues to be at the forefront of technology, ensuring that its customers get the latest and greatest gadgets available.
Gadgets 360 – Gadgets 360 is a technology company based in India. Founded in 2015, the company sells a wide range of electronic products, ranging from mobile phones to laptop computers, as well as home appliances and other tech gadgets.
Their goal is to provide customers with innovative products that are affordable and easy to use. They have an online store where customers can purchase their products from around the world.
The products offered by Gadgets 360 are of high quality and up-to-date. All the products available on their website are tested for safety and reliability before being sold. The company’s customer support team provides assistance to any customer who may have difficulties or queries about their products. They also offer discounts and other promotional offers on select items.
Gadgets 360 has made it possible for people from all walks of life to afford the latest technology. They make sure their products are competitively priced and accessible to everyone.
With its strong customer service channel, they ensure that any customer needs are addressed efficiently and effectively. The company also works hard to provide customers with access to the latest technology while still keeping prices low.
Overall, Gadgets 360 is a reliable and convenient company that provides modern technology at affordable rates. By utilizing their online platform, customers can find the perfect gadget for their lifestyle, all at a price they can afford.
Apple Store – The Apple Store is a retail store founded in 2001 that specializes in selling Apple products, such as Macs, iPhones, iPads, and Apple Watches. It has stores worldwide, with over 500 locations in the United States alone. The company also runs an online store where customers can purchase items from anywhere in the world.
At an Apple Store, customers can find several options for purchasing their favourite Apple products. They have a wide selection of new models and accessories, as well as refurbished and older models that are still in great condition. Customers can also seek out advice from trained Apple specialists on the latest features and what would work best for them.
The Apple Store also offers workshops to teach customers about the latest features, as well as classes to teach them how to use the products better. Additionally, they offer support services in case users need help troubleshooting a problem or setting up their device.
The Apple Store even has a Genius Bar, which provides technical support through qualified experts. If an issue arises, customers can visit the Genius Bar and get help from an Apple technician.
In addition to selling products, the Apple Store also provides a variety of services. Customers can trade in old devices, receive personalized setup assistance, trade in gift cards, and even get their devices repaired.
The Apple Store is an excellent resource for anyone looking to buy an Apple product, learn more about it, or get help with technical issues. With its outstanding customer service and wide selection of products, the Apple Store has become a popular destination for tech enthusiasts.
CONCLUSION
In 2023, India’s computer retail industry is booming. With more people turning to online stores for their tech needs, the demand for high-quality and competitively priced products has grown exponentially.
Leading retailers such as Amazon, Flipkart and Croma have established a strong presence in the market, offering a wide range of laptops, desktops, tablets and other devices at competitive prices.
In addition, local retailers such as Reliance Digital and EBazaar have also gained popularity, providing customers with a range of affordable yet reliable offerings.
The competition among retailers is fierce, but at the same time, it has spurred innovation and growth, making India one of the world’s leading computer retail markets.
