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Zendesk acquires Smooch, doubles down on support via messaging apps like...

One of the bigger developments in customer services has been the impact of social media — both as a place to vent frustration or...

Zendesk acquires conversational platform Smooch, launches new WhatsApp and Slack integrations

At its annual Showcase conference in New York City, customer service software provider Zendesk today revealed that it has acquired Montreal-based Smooch, the company...

StellaService raises $11 million to bring real-time feedback to more customer...

StellaService, a customer service feedback platform for companies, announced it has raised $11 million in a round of funding from a number of notable...

Zendesk Introduces Sales Force Automation Tool Zendesk Sell

Zendesk, Inc. today launched Zendesk Sell, a sales force automation (SFA) tool to enhance productivity, processes, and pipeline visibility for sales teams. Sell stems...

ZenDesk Launches ‘Sunshine’, A New Open CRM Platform Built on AWS

California-based customer service software firm, Zendesk, Inc., today launched Sunshine, an open and flexible customer relationship management (CRM) platform built completely in the public cloud...

Zendesk shifts to platform play with Zendesk Sunshine launch

Zendesk has always been strongly focused on customer service in the cloud. They began to look at this more broadly in September when they...

Brex has partnered with WeWork, AWS and more for its new...

Brex, the corporate card built for startups, unveiled its new rewards program today. The billion-dollar company, which announced its $125 million Series C three weeks...

Zendesk Acquires FutureSimple to Deliver Software Designed for Salespeople

11 September 2018, India: Zendesk Inc. has acquired FutureSimple Inc., the company behind Base. Base is known for building modern, easy-to-use sales force automation software...

Zendesk Acquires FutureSimple, the Company behind Base CRM

Home Merger & Acquisition   California, US-based customer service platform, Zendesk, Inc., today announced it has acquired FutureSimple Inc., the company behind Base CRM, which is...