With ‘Swiggy Money’, users can avail instant refunds and use the money for easy checkouts and hassle-free payment processing on future food orders. ‘Swiggy Money’ users will further be able to top-up their wallet using various banking instruments and enjoy single click purchase without multiple authentications, the startup said.
In case the order value exceeds the wallet balance, the users will be provided with a ‘split-pay’ option, which will enable making payment through a combination of money from their wallet and another payment source to complete the transaction, the startup added.
Anand Agrawal, VP Products, Swiggy, shared,
“Along with a host of existing payment options offered to consumers, Swiggy Money will ensure seamless and swift transactions on food orders by minimising hassles such as lengthy payment procedures or payment failures resulting in improved customer experience.”
Bijith Bhaskar, Head- Digital Channels and Partnership, ICICI Bank, stated,
“We are delighted to bring in the industry-first instant digital wallet ‘Swiggy Money’ in association with Swiggy. It offers the convenience of a single-click checkout experience to Swiggy’s large consumer base.”
“This is our third offering, jointly with Swiggy. A year ago, we had customised an industry-first UPI led payment solution for Swiggy’s delivery partners to transfer funds. We had also introduced UPI-led instant one-click payment for millions of Swiggy’s customers,” Bijith said.
Swiggy is currently present in over 500 cities in the country and is continuously deepening its presence and value in existing markets through newly launched services ‘Swiggy Grocery’ and ‘Swiggy Genie’.