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Maruti recalls 87,599 units of S-Presso, Eeco to replace faulty steering tie rod

Maruti recalls 87,599 units of S-Presso, Eeco to replace faulty steering tie rod

Maruti Suzuki India, the largest carmaker in the country, is conducting a recall of 87,599 units of its S-Presso and Eeco models. The recall has been initiated to inspect and replace a potentially faulty steering tie rod in the affected vehicles. The company has identified a suspected defect in this part, which in rare cases, may break and impact the vehicle’s steerability and handling.

As a proactive measure to ensure customer safety, Maruti Suzuki will be communicating with the owners of the affected vehicles through its authorized dealer workshops. The owners will be informed about the need for inspection and replacement of the faulty part, and the service will be provided free of cost.

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The recall is set to begin on July 24, 2023, starting from 06:30 pm onwards. Maruti Suzuki’s commitment to addressing potential issues promptly reflects its dedication to maintaining high safety standards and customer satisfaction.

The recall applies to units that were manufactured between July 5, 2021, and February 15, 2023, as mentioned by the auto major in an official statement. The steering tie rod is a critical component of the steering system, and any potential defect in this part could pose safety risks, hence the necessity for inspection and replacement.

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Recalls are a standard practice in the automotive industry and are conducted by manufacturers to address any safety-related concerns or issues that may have been identified in their vehicles. These proactive measures ensure the well-being and confidence of the customers, allowing the automaker to rectify any potential problems and maintain the safety and quality standards of their products.

Maruti Suzuki India’s prompt action in conducting the recall demonstrates their commitment to ensuring customer safety and satisfaction. Affected vehicle owners are likely to be notified by the company about the recall and requested to bring their vehicles to authorized service centers for inspection and necessary repairs. The replacement of the faulty steering tie rod will be carried out at no cost to the customers.

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During such recalls, manufacturers and authorized service centers work diligently to complete the inspections and replacements as efficiently as possible, minimizing any inconvenience to the affected vehicle owners. The focus is on swiftly addressing the issue to uphold the automaker’s reputation for safety and reliability in the market.

Maruti Suzuki India has stated that a possible defect has been detected in a part of the steering tie rod used in the affected S-Presso and Eeco models. In rare cases, this defect may cause the steering tie rod to break, potentially impacting the steerability and handling of the vehicle.

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To address this safety concern, Maruti Suzuki will be conducting a recall of the affected vehicles. The company will be notifying the owners of the affected vehicles through communication from authorized dealer workshops. The communication will inform the owners about the need for inspection and replacement of the faulty part, and this service will be provided free of cost to the customers.

The recall process will be effective from July 24, 2023, starting from 06:30 pm onwards. During this period, the owners of the impacted S-Presso and Eeco models are encouraged to get in touch with their respective dealer workshops to schedule an inspection and necessary replacement of the steering tie rod.

By taking proactive measures and conducting the recall, Maruti Suzuki aims to ensure the safety and well-being of its customers. Addressing potential defects promptly helps maintain the company’s commitment to high safety standards and customer satisfaction. Affected vehicle owners are advised to respond to the communication from Maruti Suzuki and avail of the necessary inspection and replacement to ensure the safe operation of their vehicles.

The recall of 87,599 units of S-Presso and Eeco models by Maruti Suzuki India is one of the largest recalls undertaken by the company in recent times. This significant recall reflects the company’s commitment to ensuring the safety and reliability of its vehicles and addressing any potential issues promptly.

Following the announcement of the recall, Maruti Suzuki’s shares experienced a slight decline on Monday. The shares ended the trading day 0.75 per cent down at Rs 9,694.70 apiece on the BSE (Bombay Stock Exchange). Such market reactions are not uncommon after recall announcements, as investors and shareholders closely monitor the situation and evaluate the impact on the company’s operations and reputation.

For an automotive manufacturer like Maruti Suzuki, ensuring the safety and satisfaction of its customers is of utmost importance. While recalls can lead to short-term fluctuations in the stock market, a company’s proactive response to potential issues can also enhance its long-term credibility and brand trust among consumers.

Maruti Suzuki’s recall actions, along with its communication and handling of the situation, will be closely watched by both the automotive industry and the public to assess the company’s commitment to quality and safety. A transparent and efficient recall process can reinforce customer confidence and demonstrate responsible corporate practices, ultimately benefiting the company in the long run.

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