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Zendesk acquires conversational platform Smooch, launches new WhatsApp and Slack integrations

At its annual Showcase conference in New York City, customer service software provider Zendesk today revealed that it has acquired Montreal-based Smooch, the company...

Revenue Analytics raises $11 million to predict product pricing with AI

Imagine you’re a retailer with a diverse clientele. To whom should you extend a promotion when a product isn’t flying off the shelves, and...

MailChimp’s Ben Chestnut on bootstrapping a startup to $700M in revenue

The well-known tech startup routine of coming up with an idea, raising money from VCs in increasing rounds as valuations continue to rise, and...

Webscale raises $14 million to help ecommerce companies manage their cloud

Webscale, a Sunnyvale, California-based software-as-a-service (SaaS) provider of cloud automation and orchestration tools for ecommerce companies, today announced that it’s secured $14 million in...

Printify raises $3M to expand its marketplace for custom printing

In Riga, Latvia, an 80-person startup called Printify is reimagining the on-demand printing business. Gone are the days where small merchants have to sell their...

Blueshift raises $15 million from Softbank for its AI customer engagement...

Four-year-old Blueshift, which describes itself as an AI-driven “customer data activation” company, has attracted backing from Japanese conglomerate Softbank. It today announced that it’s...

Ruhnn, a Chinese startup that makes influencers, raises $125M in U.S....

Ruhnn, a company that enables influencers to sell through e-commerce and is plotting to change the face of China’s fashion industry, has raised $125...

Facebook introduces new video ad program, says 100 million people watch...

At a media event in New York City today, Facebook gave an update on its video strategy. The announcement included Showcase, a premium video ad...

Facebook is bringing satellite Wi-Fi hotspots to rural communities, starting in...

Facebook is partnering with Viasat to deploy high-speed satellite-powered connectivity to rural areas that have previously been internet not-spots. The social networking giant has made...

Firefox 15 for iOS arrives with persistent Private Browsing, menu redesign,...

Mozilla today released Firefox 15 for iOS, which brings improvements to the Private Browsing mode, the main menu, settings, and tabs. iPhone and iPad...