Top 10 courier companies in India
Consumers typically state that they are constantly looking for the most affordable professional courier services. Still, people generally want the most excellent quality and service for the money they pay, even if it means spending more. Because delivery is such a crucial aspect of a transaction, any business organization must pay close attention.
Even though there are a variety of providers on the market, there are eight factors to consider when selecting the most exemplary courier service:
- Reliability: The most excellent courier service is always dependable when safely delivering your products on schedule. Nothing is more aggravating for a company or a consumer than expecting something vital to arrive late.
- Delivery time: The most crucial factor in delivery time. Customers rely on courier services to deliver their packages on schedule, allowing their companies to run smoothly. Customers choose courier services that offer daily, weekly, or monthly deliveries that meet their requirements.
- Workforce: Any competent courier service firm must have an adequate force to assist packaging and delivery of items during peak hours, especially during festivals and special events.
- Pricing: The top courier service knows the importance of providing good value to your company. The ideal pricing solution is generally to distribute rates depending on local and foreign delivery, as this helps promote transparency and allows customers to compare their options. Although, in professional couriers’ cases, the quickest approach to close a value-based contract is to ask for a package or a special offer.
- Trust: A professional courier service company’s employees sometimes need to convey fragile things or medical supplies with extreme care. And doing an excellent job in this area typically leads to many referrals and recommendations from others.
- Communication: Keeping in touch with your consumers about delivery updates using various forms of communication such as SMS, email, and phone calls can help you create a long-term relationship with them.
- Car Maintenance: In an emergency, if a client expects the courier to arrive on time and the vehicle breaks down on the way, you’re likely to receive a negative review. The crew should maintain cars correctly and on time to avoid these repercussions.
- Patience: When interacting with consumers, politeness necessitates a smile and a cheerful attitude. These go a long way in persuading people to change their minds.
Thus, Courier services let you get a package from one location to another, whether it’s for business or personal reasons. Several courier companies in India offer parcel delivery services throughout the nation. However, finding the ideal courier partner who can deliver your items swiftly and economically is a difficult task. A list of India’s top courier firms that offer the fastest and most dependable delivery services is compiled.
1. Blue Dart Express
Blue Dart is a significant courier company in India, covering over 36,000 pin codes in the country and over 220 countries worldwide. They have a history of providing high-quality items on time and at a fair cost. Their pricing is purely dependent on weight, and you may estimate your logistics expenses using their price finder tool. They are highly dependable and efficient when it comes to delivery. Blue Dart’s services are time-sensitive, and they always keep regulatory approvals up to date to avoid any errors or omissions. Their domestic network is extensive, and they operate six flights to transport freight to various regions of India.
The Blue Dart team achieves market leadership by providing customers with outstanding service quality by leveraging a highly motivated staff, dedicated air and ground capacity, cutting-edge technology, and a varied range of innovative, vertically specialised commodities and value-added services.
Customers have recognised Blue Dart’s market leadership with several awards and accolades, like one of The Great Place to Work Institute’s “India’s Best Companies to Work For,” among AON Hewitt’s “Top 25 Best Employers in India 2016,” voted as a Superbrand, listed as one of Fortune 500’s India’s Largest Corporations and Forbes India’s Super 50 Companies, and voted as a Chartered Accountant.
Blue Dart is aware of its social duties and promotes environmental protection (GoGreen), disaster assistance (GoHelp), and education (GoTeach).
2. Delhivery Courier Service
Delhivery Courier Service is a courier service based in Delhi, India. Delhivery has established itself as one of India’s premier courier organizations, providing a wide variety of logistical services to B2B and B2C customers since its beginning in 2011. Delhivery delivers local and international courier services, with over 650 million deliveries performed to date. They have 85 fulfilment centres and over 3000 direct delivery locations. The pricing is based on pounds and is quite fair. It is usually praised for its ability to efficiently provide reverse logistics and cash on delivery services. However, its primary goal is to offer a range of quick delivery options, such as on-demand, same-day, and next-day delivery.
Services That Are In Demand
- Express: One of the services given by the organization as part of Express is on-demand delivery. Similar services include same-day delivery, next-day delivery, and time-based / slot-based delivery. The firm also offers Hazmat dangerous products delivery and delivery of large orders. The AWB track order tool allows you to track express packages in real-time.
- Returns Management: Order pickup, quality control, and assurance are handled through returns management. Another popular service used by e-commerce clients is Cash on Delivery (COD).
- Full truckload and half truckload services are available from the firm. Surface and order tracking are linked entirely with PTL and FTL delivery options.
3. DHL Shipping Service
DHL is a German worldwide logistics business that offers courier, package delivery, and rapid mail services. It is a branch of Deutsche Post, a German logistics corporation. The company group sends around 1.6 billion items each year.
DHL began operations in 1969 in San Francisco, California, and by the late 1970s had expanded globally. Under the moniker DHL Air Freight, DHL Air Freight entered the Hawaiian islands in 1979 with an inter-island cargo service using two DC-3 and four DC-6 aircraft. Adrian Dalsey and Larry Hillblom directly managed day-to-day operations until the company went bankrupt in 1983. DHL Air Cargo employed little over 100 people at its peak, including management and pilots.
With operations in over 220 countries, DHL is another well-known courier service company in India. Freight transportation, FTL shipping, storage and distribution, and other supply chain services are among the company’s specialities. DHL sets a high goal for minimizing waste throughout the delivery process and minimizing each company’s environmental impact in India, with over 26000 pin codes.
It is a global network of over 400,000 shipping professionals bonded by a love of logistics. And you’ll be working in a one-of-a-kind setting. DHL is as inventive as a start-up, but with the scale of a global corporation.
4. DTDC Courier Service
DTDC was created in 1990 and is located in Bangalore, India. They have more than 11,000 franchise locations worldwide and provide services in 240 countries. DTDC is one of India’s most excellent delivery businesses, covering over 12,000 pin codes. End-to-end tracking, data availability on the web for customer reference, and automated reporting enhance DTDC operations, allowing the organization to handle the massive volume of shipments efficiently.
In the year 2000, they began their initial steps toward becoming a true worldwide logistics company. Through subsidiaries and joint ventures, they currently have a global presence in over twenty-one countries, including Singapore, the United States, the United Kingdom, Canada, the United Arab Emirates, China, and Australia. Through our affiliates, we are active in Saudi Arabia, Kuwait, Nepal, Bangladesh, Sri Lanka, Malaysia, Myanmar, Thailand, Hong Kong, Kenya, and Israel. Aside from that, we’ve expanded our end-to-end solutions offerings outside of India, including Southeast Asia, the Middle East, and the Far East.
They are a strong team of about 50,000 members and have a space of 5,000,000 sq. ft. for e-fulfilment and warehouse requirements. They have monthly deliveries of 12 million packets and use the most up-to-date technology to ensure quality.
Gati Limited is an Indian express distribution and supply chain management firm committed to offering seamless end-to-end logistics and storage solutions using latest technology.
Gati, which was created in 1989, is one of India’s major express delivery and supply chain management companies, with a strong Asian presence and national coverage (with 19,800 PINs in 735 of India’s 739 districts). Allcargo Logistics, the promoter and single largest stakeholder in Gati, owns more than 50% of the company, followed by Japan’s Kintetsu World Express (KWE), which owns around 3.5 percent. Gati-Kintetsu Express Private Limited (Gati-KWE) is a joint venture between Gati and KWE in which Gati owns 70% and KWE owns 30% of the company.
They provide customised supply chain management solutions for clients across sectors as part of the larger Allcargo family, backed by our massive, IT-backed multimodal network of surface and air express delivery and pan-India storage capabilities.
-Customer service is readily available seven days a week, 24 hours a day
-Gati Genie delivers rapid WhatsApp assistance with over 3 million square feet of world-class warehousing and e-fulfillment centres strategically located.
Another well-known company in India that provides parcel delivery services is XpressBees. XpressBees is used by several eCommerce businesses to transport their items at the lowest possible cost. Xpressbees is well-known for offering rapid and economic last-mile services in 8500 pin codes throughout the country. This courier service provides same-day and next-day delivery and reverses collection service for returned purchases.
FedEx’s delivery procedure is far less difficult and time-consuming, especially for eCommerce items. The organization lives up to its legendary name by supporting eCommerce sellers in transporting their items at the lowest possible cost. It is recognized as one of India’s top courier services for eCommerce companies since it can convey a broad range of products, including heavyweight items, fragile items, high-value items, and hazardous commodities. In addition to COD services, FedEx offers fast shipping solutions that may be used to improve customer satisfaction and speed up product delivery.
FedEx Express, one of the first significant shipping firms to provide overnight delivery as a trademark service, is the company’s most well-known service today. Since then, FedEx has launched FedEx Ground, FedEx Office (formerly known as Kinko’s), FedEx Supply Chain, FedEx Freight, and a variety of additional services through its different companies, all of which are intended to compete with UPS. FedEx is also one of the government’s major contractors, and under their Air Cargo Network contract, they help in the transportation of some USPS shipments.
8. Ecom Express
Ecom Express Limited is a significant provider of end-to-end technology-enabled logistics services to the Indian e-commerce industry. Ecom Express, based in Gurugram, Haryana, was founded in 2012 by T. A. Krishnan, Manju Dhawan, K. Satyanarayana, and Late. Sanjeev Saxena has a combined expertise of more than 100 years in the Indian logistics and distribution sector.
The company has made a name in the sector thanks to a unique business strategy based on delivery service capabilities, scalability, personalization, and long-term viability. Ecom Express uses cutting-edge technology and automated solutions to enable the first-mile collection, processing, network optimization, and last-mile delivery. Ecom Express Services (EXS), Ecom Fulfilment Services (EFS), and Ecom Digital Services are among the company’s offerings (EDS).
Ecom Express has presence in all 29 states of India and serves over 2650 towns in over 27,000 PINs. The firm is the first private logistics company in India to imagine a full-state coverage strategy, which means reaching every doorstep in every city, town, and hamlet in a state. Andhra Pradesh, Assam, Bihar, Chhattisgarh, Delhi, Goa, Gujarat, Haryana, Jharkhand, Karnataka, Kerala, Madhya Pradesh, Maharashtra, Odisha, Punjab, Rajasthan, Tamil Nadu, Telangana, Uttar Pradesh, and West Bengal are among the 25 states covered. Its deep reach approach allows it to reach over 1.2 billion individuals or more than 95 per cent of India’s population.
Ecom Express made its first push outside of India in early 2021, investing in Paperfly, Bangladesh’s largest third-party e-commerce logistics (3PL) provider, after establishing a solid presence in India.
9. Safexpress Shipping Service
Safexpress began its journey in 1997 to provide logistical excellence and guarantee the success of its clients. In the supply chain and logistics area, the company has firmly established itself as India’s ‘Knowledge Leader’ and ‘Market Leader.’
Safexpress provides various cutting-edge supply chain services, such as Express Distribution, 3PL, and Consulting. Apparel & Lifestyle, E-commerce, Healthcare, Hi-Tech, Publishing, Automotive, Engineering & Electrical Hardware, FMCG & Consumer Electronics, and Institutional are among the nine business sectors for which the company delivers value-added logistics services.
Safexpress provides cutting-edge logistics solutions to its customers, allowing them to concentrate on what they do best. From offering world-class warehouse support to assuring time-definite delivery of products wherever in India, the company provides maximum value for businesses at every level.
10. Professional Couriers
Professional Couriers is a well-known courier service company in India, with more than a decade of experience in supply chain management. The Professional Couriers, founded in 1987, is now known as a trustworthy and dependable courier and cargo organization. They have established themselves as the ideal delivery partner for both national and international clients due to their vital personnel, comprehensive infrastructure support, and a global network of offices.
They are one of India’s fastest-growing and most-trusted courier service providers due to their comprehensive focus on client satisfaction and safe and timely deliveries. To guarantee effective distribution, over 1000 outlets are maintained around the country. This company is well-known for providing safe and dependable courier services to major corporations. It serves government agencies, international organizations, public sector enterprises, financial institutions, and educational institutions and employs approximately 20,000 people.
The Professional Couriers makes every effort to maintain its high service standards and deliver end-to-end logistical solutions. Its complex Hub-and-Spoke system, which includes warehouse and storage facilities, a contemporary communication network, and a massive fleet of vehicles, guarantees on-time delivery of consignments. To ensure efficient operations and assistance and comprehensive traceability for all consignments, they place a premium on documentation. Its complete solutions for many clients, including private individuals, public sector undertakings, government institutions, corporate companies, multinational corporations, and educational and financial institutions, set them apart.
They have served a total of 70000+ destinations, nationally and internationally. They also offer:
- Cutting-edge infrastructure and a vast network for delivering services both domestically and globally A cost-effective delivery experience with consistent quality offerings
- Individuals and organisations of all sizes in the public and commercial sectors can benefit from effective, value-added solutions. Observance of rigid timetables Offers that are technology-enhanced will help to boost efficiency and security even more.
- Priority clients have access to round-the-clock customer assistance. Our web-based track and trace system keeps you up to current on the progress of your shipments.
This is the complete list of the finest courier service companies in India with whom you can work to guarantee that your clients’ goods arrive on time and in the proper location. They’ve all worked in logistics for a long time and have a solid reputation for offering high-quality courier services across India. These courier service companies have helped hundreds of small and medium-sized businesses fulfil their clients’ deadlines.
Edited and published by Ashlyn Joy