Fintech Under Fire: Paytm Clarifies Position Amid ED Investigation Of ₹2,200 Crore Crypto Scam
Fintech Giant Paytm Denies Involvement in Money-Laundering Linked to HPZ Token Scam
Fintech giant Paytm has finally denied reports linking the company to an Enforcement Directorate (ED) probe concerning a massive crypto scam. Reports had emerged that Paytm and other major payment gateways such as Razorpay, PayU, and Easebuzz were under scrutiny for allegedly being involved in a money-laundering operation by Chinese nationals. Nevertheless, Paytm flatly dismissed this in an email stating that independent entities constitute all its merchant uses unrelated to company business operations.
Background of ED Investigation
The Enforcement Directorate is probing a high-profile cryptocurrency scam involving the HPZ Token. This fraudulent scheme allegedly raised more than ₹2,200 crores from investors across 20 states, promising to generate huge returns through cryptocurrency mining operations. The money was channelled through payment gateways, and the authorities have frozen about ₹500 crores of illicit funds held in virtual accounts.
The ED probe focused on payment processors such as Paytm, Razorpay, and PayU because it was suspected that the fraudsters were using them to launder the proceeds of crime. However, Paytm claims that the company itself is not under probe and that the merchants in question are third-party entities that do not belong to its corporate structure.

Paytm Official Response
Through a filing to the stock exchange on January 24, Paytm categorically denied having any direct connection with the scam and stated that no fresh notices were issued to the company by ED. The statement read:
“We have not received any new notice, communication, or query from the Enforcement Directorate regarding the matter that appeared in the said media articles. The published information is incorrect and misleading in facts. We had not received any query from the media before publishing this news article.”
The company also mentioned a letter dated September 4, 2022, mentioning previous ED searches related to specific merchants operating in the company’s payment processing service. Paytm ensured that these merchants were independent and not associated with the company.
Additionally, Paytm stated that all past investigations were conducted in due cooperation with the respective authorities while maintaining compliance with regulations.
Learning About HPZ Token Scam
HPZ Token scam was a very well-planned pan-India operation. Fraudsters created a mobile application promising high returns on cryptocurrency investments. They convinced investors that their money was being used for Bitcoin mining and other crypto-related activities. Instead of investing the money, they siphoned and transferred it abroad.
The ED’s intervention froze some of these ill-gotten funds, which were kept in virtual accounts through different payment gateways before they could be remitted to beneficiaries. Though payment processors had enabled transactions, they claimed that their role was only that of an intermediary and that they had followed all compliance measures as required by the regulators.

Impact on Paytm and Other Payment Gateways
Probe into the ED has been majorly impacting Paytm’s shares significantly. Paytm’s shares fell 8% in intraday trade on January 24, a day after media reports surfaced regarding its alleged connection with the probe. The company urged stakeholders not to accept what became a news item without an attested fact. It assured them that, before the entire world, the company would remain completely compliant with the regulations. Other payment gateways involved in the case, similar to PayPal’s statement, also released disclaimers concerning their disassociation from the scam.
- Easebuzz: The investigation concerns an old case from 2-3 years ago, and there are no pending queries from the authorities.
- PayU Was said to have the highest amount frozen, around ₹130 crores in virtual accounts.
- Razorpay, CashFree, and others Confirmed their cooperation with the authorities and clarified that the probe concerns only specific third-party merchants, not the platforms.
Paytm’s Regulatory Compliance Measures
As one of the fintech leaders in the country, Paytm has assured the nation of reiterating its commitment towards transparency and regulatory compliance. The company said it complies with KYC norms and RBI guidelines on anti-money laundering (AML).
Paytm highlighted that it continuously tracks suspicious activities and marks transactions that do not comply with its compliance policies. It assured investors and regulators that if there were any material developments on similar issues, the company would immediately report them to SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015.

Investor and Stakeholder Reactions
Although Paytm has clarified the situation, initial reports have jolted some investors for now. Analysts believe that while Paytm’s strong compliance record will offset long-term harm, regulatory scrutiny of fintech platforms will escalate. Investors are warier but have noted Paytm’s proactive approach in addressing each concern.
Conclusion
The latest ED probe into the HPZ Token crypto scam has brought some of the significant fintech firms under its scanner, but Paytm, at least for now, has rubbished allegations about direct involvement. So, clarifying to investors that third-party merchants using its payment services were under the probe, while Paytm was not, becomes this paramount message to maintain investor confidence, which is increasingly associated with restraint within the industry.
Further ahead, payment gateways are expected to be stricter in their monitoring mechanisms for detecting and preventing fraudulent activities. Paytm continues operating through its core business but has had to face the issue of regulatory scrutiny and public perception.



