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Trulia’s got the secret to authentic personalization (VB Live)

“At the end of the day, consumers don’t care about what kind of technology a site is built on,” says Deep Varma, VP of...

How Amazon solved the smart bot problem (VB Live)

Smart customer service chatbots are cool. But there’s a reason companies like Amazon are ditching them in favor of a new generation of rules-based...

Customers expect AI-powered engagement — can you deliver? (VB Live)

With AI, you can make every customer contact count, plus attract and engage more and better customers and retain and maximize their LTV. Learn...