In this article, we’ll talk about the incidents that happened in Indigo Airlines and Why DGCA Must Suspend the Flying License Of Indigo Airlines, India’s Most Unsafe Airline.
The Indian government created the Directorate General of Civil Aviation (DGCA) to oversee civil aviation in India. The Aircraft (Amendment) Bill, 2020 made the DGCA a legal body. It investigates aviation accidents and incidents, keeps track of all aviation regulations, and is in charge of giving out aviation licenses like PPLs, SPLs, and CPLs in India. Its main office is on Sri Aurobindo Marg in New Delhi, across from Safdarjung Airport. The Indian government wants to eliminate the organization and replace it with a Civil Aviation Authority (CAA), which will be like the US Federal Aviation Administration (FAA).
Civil Aviation Authority
The CAA is supposed to be an independent regulatory body that will take the place of the DGCA and meet the standards set by the International Civil Aviation Organization of the United Nations (ICAO). The CAA will have different departments for safety, economic regulation, and resolving complaints, as well as a full-fledged department for the environment. It will also have a separate office to look into accidents. The Authority will also be able to hire people on its own.
Currently, the DGCA doesn’t have enough employees and can’t hire any more. The CAA will have the same administrative and financial powers as the FAA in the United States. With these new powers, the regulator’s job will be changed, and it will be better able to deal with the challenges of the growing aviation industry in the country. The people who work for DGCA will be moved to the CAA.
The cost of setting up the new Authority is estimated to be around Rs 11.2 million. The CAA would pay for all of its expenses with money from a separate fund called the “Civil Aviation Authority of India Fund.” The Central Government would choose a Chairperson, a Director-General, and 7-9 members to serve on it. These people will have training in aviation safety, aircraft engineering, flight standard operations, aerodromes, air navigation systems, and air space management.
Some of the Incidents that took place and why DGCA Must Suspend the Flying License Of Indigo Airlines, India’s Most Unsafe Airline.
The IndiGo pilot was rude to the cabin crew while in the cockpit.
A woman who works as a flight attendant for IndiGo has said that a pilot on the same airline sexually harassed her. The alleged incident happened on April 16, 2019, when the flight she was on was cruising, and the co-pilot was in the bathroom.s
The victim said she had gone to get hot water for the pilot and was watching when he asked her for a selfie and then molested her.
“On April 16, 2019, I was working on a flight from Bengaluru to Amritsar to Srinagar to Delhi. During the first leg of the flight, the captain asked another crew member to bring me hot water and send me to the cockpit. So I entered the cockpit, and the first officer went outside to use the bathroom. Then, I saw the captain holding his cell phone with the camera turned on. “After that, I moved to the observer seat,” the woman wrote in her complaint.
Delhi police have opened a case of harassment, and India’s aviation regulator, the Directorate General of Civil Aviation, is also looking into the matter because it has to do with passenger safety. “As soon as the first officer left and closed the door, he asked me to take a selfie with him, which I flatly refused. Then he got up from his seat and moved toward me, making me feel uncomfortable, so I did the same,” she said.
She then told how the captain made her uncomfortable until the first officer came in.
The woman also said that when the plane landed in Amritsar, the pilot approached her and asked for her phone number. After that, after every landing, the woman said, the pilot would continue to follow her. Finally, after landing in Delhi, the last stop for the flight and crew, he also tried to hug her. The woman told the rest of the staff and the airline management in Delhi about what happened. The next day, she filed an FIR with the Delhi Police.
A representative for IndiGo said, “The company is looking into an incident that happened on the Bengaluru-Amritsar-Srinagar-Delhi flight on April 16, 2019, and will look into it according to its policy.” After the investigation, the company will do what needs to be done.”
IndiGo: Anger after a disabled teenager was kicked off the plane
India’s aviation minister says he is looking into a domestic airline that allegedly wouldn’t let a disabled teen on board. Staff from the airline told the teen’s parents that he could hurt other people on the plane.
The incident made many people angry, and many accused the airline of being unfair. IndiGo has denied the claims, saying it is proud to be a company that welcomes everyone.
Monday, the Minister of aviation, Jyotiraditya Scindia, said he was personally looking into what happened and would take “appropriate action.”
“This kind of behaviour is not allowed at all. No person should have to deal with this, “He tweeted.
The airline has also been asked for a report by the Directorate General of Civil Aviation (DGCA).
The incident happened on Saturday at the Ranchi airport. Manisha Gupta, one of the other passengers, wrote about it on Facebook, which is how everyone found out about it.
Ms Gupta said that the teenager looked visibly upset before the flight: “By the time he went through the security check and got to the gate (almost an hour before boarding), he seemed to be in the throes of hunger, thirst, anxiety, and confusion.”
She also said that his parents had calmed him down well, “with patience, some coaxing, some firmness, many hugs, etc.” Another passenger had also come over to help the couple.
But when IndiGo staff saw him, they told the parents they wouldn’t let them on the plane “if the child didn’t calm down and become ‘normal’,” she said.
“Then we saw the full show of brute power and authority. Staff from Indigo said that the child would not be allowed to fly. That he was a danger to other people on the plane. That he needed to be “normal” before he could go on a trip, “she typed.
She also said that other people on the flight disagreed with the staff and told them that the child and his parents were welcome to board.
“A group of doctors on the same flight offered to help the child and his parents in any way they could if something happened to the child’s health in the air,” Ms Gupta wrote.
But the airline didn’t back down. According to Ms Gupta, the airline manager said that the child was “uncontrollable” and “in a state of panic.”
Since then, Ms Gupta’s post has gone viral, causing a lot of anger and criticism.
IndiGo said in a statement that it did this to protect the safety of its passengers. It also said that the family was put up in a hotel, and they flew to their destination the following day.
“We’re sorry that the passengers had to go through this. IndiGo is proud to be an inclusive company for its employees and customers. Every month, more than 75,000 people with special needs fly with IndiGo, “it said.
More than 26 million people in India have physical or learning disabilities, but there isn’t much in place to help them with their daily lives.
Campaigners say that people with disabilities are also often poorly treated and harassed.
The IndiGo pilot accused of threatening and harassing passengers who asked for help with their wheelchairs has been taken off duty.
In January 2020, Union Civil Aviation Minister Hardeep Singh Puri tweeted that an IndiGo pilot had been taken off the job until a full investigation was done. The pilot is said to have harassed and threatened to arrest two passengers who needed help with their wheelchairs.
Supriya Unni Nair, a former journalist in Bengaluru, wrote on social media about how she and her mother were “harassed” on an IndiGo flight in January 2020. She and her 75-year-old mother, Vijayalakshmi, took an IndiGo flight from Chennai to Bengaluru. When she asked for help with her mother’s wheelchair, the captain Jayakrishna yelled at her and said he would arrest them both.
She had already asked for a wheelchair ahead of time, but after the flight landed in Bengaluru, she tried calling the help bell. But when the crew didn’t help, she walked up to them and asked for help. Then, Ms Nair said, the captain came out and started yelling at her.
“He stops the people in wheelchairs from helping my mom get off the plane, threatening that he will make sure we are detained and spend the night in jail. I ask him if he is serious because I don’t believe him. Shut up. Do you know who I am? He says “we” will teach you some manners if you spend a night in jail,” she wrote in another post.
When Union Minister Hardeep Singh Puri saw this complaint, he tweeted, “I asked my office to contact @IndiGo6E as soon as I saw Ms. @SupriyaUnniNair’s tweet about how the pilot treated her and her 75-year-old mother who needed help with a wheelchair. As a result, the airline told @MoCA GoI that the pilot has been taken off the roster until a full investigation is done.”
Ms Nair told The Hindu, “I felt like I had to put it out there on social media because this shouldn’t happen to anyone else. No one, especially an older person or someone in a wheelchair, should have to go through what my mom did. She was nervous and shivering, and she was also afraid for me.”
She said she was glad the Minister answered the complaint quickly.
In the meantime, the airline stated that it was aware of the passenger’s complaint, that the situation was “under internal review,” and that the necessary steps would be taken. “IndiGo is very aware of its customers’ needs, and we work hard to ensure that our passengers have a pleasant and trouble-free trip.” In addition, our customer service team has been in touch with the customer to ensure that her problem is well understood and to help ensure that it doesn’t happen again.
Many other incidents or mishaps have taken place that needs to be covered as well.