Top 10 Best Supply Chain Companies In India 2023

Top 10 Most Promising Supply Chain Companies In India 2023

Have you ever thought about how the products you use every day come into your hands? If so, the following is the response to your question: Supply Chain.

The supply chain is crucial to every company that sells consumer items, whether they are soaps, cigarettes, televisions, or cars. Because there is an active supply chain, you can purchase whatever consumer commodity you can find. Think about what you would do if a product you needed wasn’t readily available. Your supply chain is the most important component of your client experience. Whenever a Maggi package is made in a small, roadside shop in the Himalayan region. Someone developed and implemented Nestle’s supply chain strategy. So, that’s how it functions.

The supply chain has changed since before the industrial revolution, and it is continuously evolving, and the path of evolution and being a part of it is remarkable. The coronavirus pandemic will be remembered as one of the greatest black swan events in history. It disrupted the functioning of the whole world. This exposed vulnerabilities in various sectors, such as modern global supply chains.

Disrupted supply chains have been major pain points for India and other countries as they struggle to meet global demand. According to a study by Accenture, 94% of Fortune 1000 companies experienced supply chain disruptions due to Covid-19. 75% of companies experienced negative or very negative business impacts, and 55% planned to downgrade their growth prospects.

The supply chain sector in India has recently seen some substantial developments. It is continually changing, and these changes are probably going to last for a while.

What is a supply chain?


A supply chain is a whole process of producing and delivering a good or service, starting with raw materials and ending with the final delivery of the good or service to the customer.

The supply chain defines all aspects of the production process, including the activities at each stage, the information communicated, the natural resources that are transformed into useful materials, the human resources and other components that are part of the process and the final product or service.

Supply chain examples

Let’s examine two distinct supply chain instances.

  • Generic supply chain

Beginning with the acquisition and extraction of raw materials, the general supply chain is established. A logistics service provider then transports the raw ingredients to a supplier that serves as a wholesaler. The raw ingredients are delivered to a manufacturer—or possibly several manufacturers—who refine and process them to create the completed good.

The finished product is then supplied to a shop after being wholesaled by a retailer. The product is offered for sale by the retailer in a physical location. When a buyer buys something, the cycle is over, but when demand drops, more raw materials are created, and the cycle keeps going.

For instance, an online retailer operates a website where a variety of goods are sold. A checkout cart, an ordering system, or a third-party product like Shopify are all examples of the technology that is used to complete a customer’s product order. The order’s payment transactions are subsequently processed by the payment processors, which basically creates a completely new supply chain.

Payment gateways have their own systems, but most of the time, banks and other suppliers are also engaged, along with third-party providers like PayPal and Stripe. When a customer orders a product, the warehouse receives the order and ensures that the item is prepared for delivery. An internal or an external logistics service provider may be the storage firm. Following that, the warehouse sends the order to the shipping firm. Shipping can be done both internally and externally in this case. The customer receives the package after it has been shipped, and the customer accepts it.

Difference between B2B marketing and B2C marketing

The goals are business-to-business (B2B) and business-to-consumer (B2C). To address two different target markets. Companies that prioritize the service of other companies over themselves are referred to as B2B. Software, industrial machinery, and fleet maintenance services are some examples.

B2C refers to businesses that concentrate on the requirements and wants of their clients, who are often people. In other words, everyone but the professionals is promoted. Consider toothpaste, marketplaces, and gaming apps for mobile devices. The majority of these enterprises’ customers are consumers, and their marketing reflects this, despite the fact that they can also be appealing to businesses.

The way a business engages with its target clients is the primary distinction between B2B and B2C marketing tactics. B2C marketing is all about interesting content and effective solutions, whether for a good or service, whereas B2B marketing is about fostering relationships and delivering a return on investment.

Logistics and supply chain companies in India will make transportation easier for your industry and eliminate all challenges. Considering the increasing demand for logistics support, logistics companies in India combined responsiveness and experience to provide the required solutions. Supply chain companies in India have a proven track record of experience and expertise in the industry.

Are you trying to find the top supply chain company? You are now on the right page. You can use our list of the top supply chain companies in this industry to choose the perfect delivery and logistics partner for your requirements.

List Of The Top 10 Best Supply Chain Companies In India 2023

  • Delhivery:


One of the biggest and most well-known logistics companies in existence is Delhivery, which is based in India. They manage the logistics for more than 7,500 Indian e-commerce companies. They are renowned for both planned deliveries and on-demand deliveries, such as overnight and same-day delivery services. Delhivery also provides logistics for exchanges, returns, and cash on delivery. They are capable of handling a wider range of goods, including hazardous, expensive, and heavy ones. The integration of Delhivery’s API expedites delivery, selection, packaging, and creation of shipping labels.

Delhivery is one of the foremost supply chain firms in India and provides services such as freight, warehouse, transportation, and order fulfillment. The startup, which was established in May 2011 by BhaveshManglani, Kapil Bharati, Mohit Tandon, Sahil Barua, and Suraj Saharan, offers web-based solutions to business queries. The corporate office is located in Gurgaon, Haryana. The management of the supply chain is highly valued by the firm.

Every month, Indian entrepreneurs serve more than 15 million customers. The company’s e-commerce product concentration enables quick shipment and quick client connections. The business received $959.6 million in funding from Tiger Global Management, The Carlyle Group, Fosun International, Steadview Capital, and Softbank.

  • eKart:


Ekart was originally developed as a Flipkart initiative and is grown by to provide logistics solutions to a variety of other e-commerce businesses. They have become particularly popular due to their low prices and offer express delivery in certain areas. Same-day delivery is available in 13 cities across the country, while next-day delivery is available in 50.

For e-commerce entrepreneurs looking for comprehensive logistics solutions are looking for, is that Ekart Tracking API can help. Ekart’s Tracking API not only enables automatic printing of shipping labels but also provides real-time data on where all your shipments are on their delivery journey. This allows e-commerce entrepreneurs to know how many of their orders are delayed if SLA conditions are met, and much more. Ekart Logistics also helps to provide seamless reverse logistics and returns management.

  • Ecom Express:


This is another logistics company that offers full e-commerce logistics services to some of the leading companies in India. They are one of the main favourites of companies dealing in high-value goods like jewellery as they offer additional security and surveillance services.

Ecom Express promises rapid shipments will be delivered within 72 hours of the placement of the order and is open on weekends and holidays. In the same manner, they provide the QC (Quality Control) home-based service for refunds and logistics in contrast to the assurance that the product will be returned before 72 hours.

  • Rivigo:


Rivigo entered the e-commerce logistics market just in 2014, but in that short period, it has developed into one of the most dependable partners. It has a network of 29,000+ PIN codes and employs 15,000+ delivery partners to offer logistic services in more than 4,000 cities around India. Several well-known e-commerce businesses, including Maruti Suzuki, Hero MotoCorp, ITC, Flipkart, etc., are supplied by Rivigo.

This logistics service provider gives its customers the choice of payment options between prepaid, cash-on-delivery and UPI cash-on-delivery orders. Known for its ultra-fast delivery, the Rivigo API offers both hyper-local and express delivery. It also provides route optimization and open collaboration mechanisms to reduce e-commerce shipping costs.

  • XpressBees:


XpressBees emerged around the same time as Shadowfax and is still a competitor in logistics. They have established more than 100 distribution centres across India, coordinating with more than 2,800 offices to ensure delivery efficiency. Logistics solutions company XpressBees offers express shipping for certain types of shipments, serving a variety of products from pharmaceuticals to heavy goods like machinery. They are also equipped to complete customs formalities for cross-border deliveries.

  • Blue Dart Express Ltd:


Blue Dart’s comprehensive logistics solutions connect every part of the country and make quality logistics accessible. Blue Dart was founded in Mumbai in 1983 by Mr Tushar Jani and, since then, has served the industry with some of the best automated and fast delivery solutions. The company has deployed more than 36,000 PIN codes in India.

In addition, it is also expanding its solutions to 225 locations. Blue Dart’s services are flexible and customer-oriented. They offer cash on delivery, automated proof of delivery during fulfilment, weather-resistant packaging for orders, expedited shipping, time-based delivery, and more. Blue Dart adapts to India’s evolving delivery trends with innovative logistics solutions.

  • Container Corporation of India Limited:

Container Corporation of India was established in 1988 and offers services for handling and transporting containers by rail and road. The business has its headquarters in New Delhi and provides both domestic and foreign services. Dry ports, loading docks, and cargo terminals are just a few of the services provided.

Container Corporation of India Ltd. provides solutions for air transportation, land and rail freight, as well as block booking if you’re interested in learning more about their overseas services. You receive dependable gate delivery and pickup, terminal management, and train connections for your domestic services. One of the top logistics firms, Container Corporation of India Ltd., has dependable domestic and EXIM divisions.

  • Gati Limited:


One of the top suppliers of express distribution and specialized supply chain solutions in the nation, Gati has been offering cutting-edge logistics solutions since 1989. The organization provides highly praised solutions and has unmatched connectivity for air, land, and rail tickets. Express delivery is made possible by the wide network of vehicles operated by Gati Limited. The organization currently has 5,000 automobiles on the road in total! What else?

A total of 7,000 business partners operating as Gati Associates in India offer fulfilment services. Gati entered the logistics industry for the first time in 1989, approximately 40 years ago. One of the first logistics companies with its headquarters in Mumbai and more than 17,000 active PIN codes. You must decide which of the several packages you wish to use if you choose Gati. For a number of sectors, packages with various services and pricing are offered.

  • Blackbuck:


BlackBuck, an Indian logistics startup, makes transportation easier for drivers and shippers. Chanakya Hridaya, Rajesh Yabaji, and Ramasubramaniam B founded the business in 2015 to distribute optical products. The corporate office is located in Karnataka. Data science and logistics are used to create smart supply chains. The company currently operates India’s largest trucking network.

Venture capital firms, including Trifecta Capital Advisors, Sequoia Capital India, Sands Capital Ventures, International Finance Corporation, Light Street Capital, Accel, Wellington Partners, B Capital Group, and Goldman Sachs, invested $297 million in the startup.

  • DHL Logistics Company:


Another reputable multinational logistics business with considerable operations in India is DHL. To maximize supply chain and logistics solutions both domestically and internationally, they have a very vast distribution network. For its warehousing services, the logistics business DHL has high popularity among SMEs.

Their extensive network enables them to minimize their environmental effect while also reducing the quantity of waste they produce during delivery. Around the world, DHL operates more than 800 logistics facilities. This implies that regardless of where clients live, orders are delivered to them more quickly than previously. DHL assists online stores in lowering logistics costs by having warehouses and distribution centres close to customers.

Advantages of supply chain management:

A business has an advantage in its sector when it implements effective supply chain management by lowering the risks associated with the acquisition of raw materials and the selling of completed products or services. Supply chain management offers a number of benefits. The key advantages are listed below.

  • Reduced Operational Costs

Inventory management is a component of supply chain management that, when properly planned and performed, can drastically lower costs. Managers can take use of a lean or on-demand inventory approach to maximize internal inventory performance thanks to inventory management software.

By keeping just enough inventory on hand to satisfy customer demand while freeing up valuable storage space, managers can achieve this. This has aided businesses in their pursuit of need-specific accuracy by enabling them to close underperforming and ineffective warehouses while saving a ton of money.

  • Higher Rate of Efficiency

Companies can better anticipate and respond to demand when their supply chain activities, including resource sourcing, logistics and delivery, are consistently designed and implemented. This improves a company’s ability to adapt to challenges, changing markets and changing industry trends.

  • Improve Customer Experience

Delivering the appropriate products to the consumer in the right amount at the right time is the ultimate objective. Customers frequently get in touch with the company or the delivery partner when they have an issue with the things they ordered. Organizations with a skilled supply chain management system can promptly address customer questions, concerns, and complaints, retaining customers and earning their loyalty.

  • Improved Risk Management

Businesses can easily build backup plans in preparation for unforeseen catastrophes by investigating both general and specific supply chain data to identify potential dangers. By planning ahead rather than responding to supply chain delays, quality control problems, and other difficulties as they appear, businesses can prevent catastrophic consequences. By more accurately detecting hazards, organizations may also guarantee faster operations.

  • Improves Financial Performance

Supply Chain Managers are key assets for companies that use their skills and experience to evaluate performance, optimize operations, minimize costs, manage inventory, improve product cycle times shorten and discover new prospects for generating profits. They also ensure that all goods of capital (transport, plant, machinery and equipment, etc.) use their full potential to balance costs and results.

  • Improved Quality

The effectiveness of supply chain management, carried out in compliance with international CSR regulations and standards, has a direct impact on the quality of a brand’s goods and services. The company’s long-term profitability and customer satisfaction are both impacted by this compliance.

  • Network with an optimized supply chain

It might be challenging to sustain a supply chain management system over the long run. One of the best approaches, according to some of its proponents, combines agile with agile methodologies (such as the reduction of waste). The corporation may improve the supply chain network by merging all the data it has collected from various organizational departments.

Why is it beneficial for the Indian industrial sector?


Supply chain management and inventive, pragmatic corporate strategy are crucial to a company’s capacity to survive in the current economic climate and ever-changing market. Through effectively coordinating all supply chain components—from manufacturing and procurement to delivery to the consumer—and fulfilling the expanding demands of customers, businesses must connect their supply chain and logistics with IT. Supply chain management must be effective if the economy is to remain in appropriate balance.

India is the answer to the best supply chain solutions!

India’s supply chain company offer excellent services when it comes to offering national and international customers tailor-made logistics solutions. As industry leaders, some of the above companies also offer logistics consulting in addition to their services.

These Indian supply chain companies provide you with a hassle-free logistics experience as well as customer care that no one else can compare to, whether you require straightforward custom fulfilment solutions or complex customs clearance and freight forwarding.


Supply chain management and logistics must collaborate and put more emphasis on one another for mutual benefit. Everyone must put in time and effort, including infrastructure suppliers, freight forwarders, technology firms, and logistics service providers. Completely overhauling an outdated supply chain is more difficult than it may seem since you still need to balance the needs of profitability with those of a dependable, secure supply network. Supply chains may potentially be impacted by new logistics factors.

For years to come, businesses must diversify their suppliers while maintaining a flexible and profitable supply chain. To ensure more sustainable operations, in the long run, businesses must do a more comprehensive review, which may result in more significant adjustments than relocating shipments closer to another country or digitizing supply chains. It is crucial to simulate and test many situations as part of a comprehensive analysis. Contingency plans should also be incorporated in change situations to allow for swift adjustments and reversals of supply chain components.

Edited by Prakriti Arora

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